About me

With 20 years of tech experience in banking and FinTech, I am acting CEO of OCB Bank.

My passion lies in using technology to create innovative user experiences and build effective teams. This focus drives both shareholder value and, more importantly, elevated customer lifetime value.

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Growth

A Bank for me, my family and my business

My grandfather ran a humble trading business. He sold textiles — mostly to other merchants who would mark them up and sell to consumers in the bazaar. His business account and his family account were, in practice, the same account.

Platformization of Banking

A Day in the Life of an Institution That Actually Thinks & Learns

New article exploring what happens when AI isn't a feature you add, but the operating system you build from.

Leadership

How I Actually Use AI as a Senior Executive — Part 2: The Craft

This article is using AI as an external prefrontal cortex that pressure-tests your assumptions and reveals your blind spots.

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My Ikigai

My passion lies in empowering businesses and communities through technology.

This translates into a focus on creating:

Enhanced user experiences

I believe in crafting technology that makes life easier and more enjoyable for everyone.

Founder and leader success

By supporting businesses with innovative solutions, I contribute to their growth and prosperity.

My expertise

Build robust, scalable and awesome experience

Understanding the Experience Economy:

I'm well-versed in the shift towards experiential value, where businesses differentiate through well-crafted experiences.

Optimizing Employee and Customer Journeys:

I focus on designing seamless experiences for both employees and customers, considering all interaction points (both digital and physical).

Leveraging Digital Technologies

My background in AI allows me to create innovative digital experiences that enhance user journeys and drive business success.

AI Experience: Powering Personalized Journeys

AI fuels my approach, enabling personalized experiences, smarter automation, and data-driven improvements

Relentlessly Elevate Experiences

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